Working with Us

Current Vacancies

Customer Service

Lead Project Manager (artwork)

Amsterdam

Job Ref
JOB0006531
Location
Amsterdam

The Role
As a PM Team Lead you will be able to guide and mentor a team of PM’s, spread across the world to scope, plan and propose detailed artwork productions. You will also be accountable for overseeing the delivery of exceptional pieces of work on time and budget – ready to adjust to the ever-changing needs of our projects.

You will collaborate with a team of likeminded CGI/Content producers and PM’s to deliver the best in class global packaging projects. You will ensure that all deliverables are of the highest quality and serve the strategic needs of our clients by utilizing the right talent across the Marks global network.

Key Responsibilities
• Collaborate with the Client Service, Content and Resource Management teams to create integrated project plans, utilizing innovative production thinking.
• Manage a team of 5+ project managers, in various levels, mentor and guide their work and capacity.
• You will also be expected to run projects and be the escalation point of your teams’ projects. • Budgeting, estimating, scheduling and overseeing production across multiple concurrent projects
• Drive projects from conception to final delivery keeping a balance between quality, costs and process.
• Reporting and actively managing client finances, including PO’s, accruals, revenue & cost reporting
• Guiding clients through the project process, proactively communicating and managing expectation with clients.
• Establishing a good and professional working relationship with our Client(s)
• Be proactive in foreseeing risks and opportunities, addressing them internally and externally on time and with a result driven mentality.
• Following existing process and proposing improvements on specific projects and clients. Skills and Abilities
• Ability to craft and review project timing plans with experience in accurately identifying project risks.
• Ability to quickly and effectively draft indicative project budgets in advance of concept approval.
• Excellent verbal and written communication skills.
• Strong interpersonal skills, with the ability to manage client expectations while directing a team with positive morale in a fast-paced, delivery-driven environment.
• Proficient in MS Office Suite plus project management tools such as Shotgrid, Jira, Trello etc.
• Having a point of view on the tools required by teams to ensure consistency in best practice for production management – what to use when, and why.
• Ability to manage, coach and lead teams of producers and direct reports.
• Ability to outline and develop best practises and processes – a leader, not a follower.


Minimum Requirements
• 8+ years of experience on client or agency side within the Packaging project management world (2 at least in team lead role)
• Background working in brand or packaging centric creative agencies
• Experience in global projects and clients
• Experience in managing clients and agency through a transformation process (change management)
• Experience in building strong collaborative teams across multiple locations
• High level of quality standards and a very keen eye for the details
• Living or willing to relocate in the Netherlands

Nice to have’s…
• Experience of artwork production, CGI, VFX or production of video content.
• Experience working in globally connected, creative production studios.
• Portfolio of work with CPG or Domestic Appliance brands.
• Interest or experience in the implementation of project management tools and systems.
• Extensive black-book of talented industry contracts.


Marks is the next generation brand and design agency: boutique in mindset, entrepreneurial in spirit, global in scale. Worldwide, we’re over 500 divergent talents, across 18 locations, united in a seamless end-to-end methodology with our parent company, SGS&Co. Our focus is on upstream strategic brand design & development, VBLs, creation of brand worlds for execution across all consumer touchpoints including packaging, shopper, POS, digital, omni, etc . We also provide quick turnaround adaptive design and production support services & to our client’s internal design, artwork & production studio.

Function
Customer Service
Status
Full Time
Type
Fixed Term Contract

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Design

Senior Designer

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006719
Location
Vacoas-Phoenix, Mauritius

Job Summary:

As a Senior Designer, you’ll be responsible to create design that translate brand needs into distinctive visual outcomes. Design craft and implement the brand experience across all touchpoints – Print & Digital; through cleverly applied insight, compelling conceptual territories, confident creativity and powerfully consistent activation. ?

You’ll know how to autonomously challenge a brief. Possessing in-depth knowledge of graphic design, styles and layout techniques, you’ll produce exceptional work, maintaining the brand experience across concepts and channels. You’ll work closely with Lead Designers, Art Director and Creative Studio Manager, helping to guide Middleweight and Junior team members and support their creativity.

Job Responsibilities

Work with Art Director and Lead Designer to understand the brief, brand guidelines and technical constraints for the project and aiding them guide middleweight and junior team members?.
Challenge the brief, delivering the expected and the unexpected in your response.
Autonomous in producing high-quality designs on medium to high complexity projects.
Championing and following our file set up, file naming and server filing procedures.
Adding value to internal design reviews, offering fresh perspective, giving feedback to executional consistency.
Be a team player. Keeping the channels of communication open between Design, artworking and management teams, seeking guidance and offering solution when things change.
Effectively manage your time.
Manage an allocated production workload and report progress/issues to line manager.
Use internal Management Information System (MIS) to record accurate data on personal production timings.
Ensure all quality control procedures and production standards are adhered to.
Pro-actively assisting the team, contributing to studio inspiration and design events.

Supporting tasks

Complete any adhoc tasks as assigned by the Design Leads
Follow company protocols with regards to job delivery and completion through our system
Performs other duties as assigned by the Company from time to time

Technical Skills Required

4-8 years’ experience within a Brand, Design, Comms or Media agency, in a Design roles
Excellence in Adobe CC, (Illustrator, Photoshop, InDesign, XD, Dreamwiewer) ?
Understanding of strategic, creative and commercial aspect of brands and the world they inhabit?
Deep understanding of print production, materials and finishes?
Coaching and mentoring skills?
Emerging client presentation skills, discussing, defending design
A degree in Graphic Design, Product Design, Illustration or related field?
Knowledge of Visual Code and responsive web design is an advantage

Behavioral Competencies Required

A real passion for the process of Design, aesthetic craft, perfectionism?
Focused, organized, collaborative?
Ability to confidently and clearly articulate your thinking?
Understand the power of a sketch?
Excellent communication, time management, and multitasking skills
Good interpersonal skills
Must be a team player with great problem-solving skills, positive, proactive and adaptable to a fast-paced environment
Quality driven mindset, balancing customer expectations versus internal processes and productivity demands. Has the ability to drive quality from a holistic point of view without compromising the output.


Elevate your design career with us—become a Senior Designer and create work that inspires and resonates globally!

Function
Design
Status
Full Time
Type
Permanent

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Senior Graphic Designer

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006326
Location
Vacoas-Phoenix, Mauritius

Job Summary:

As a Senior Designer, you’ll be responsible to create design that translate brand needs into distinctive visual outcomes. Design craft and implement the brand experience across all touchpoints – Print & Digital; through cleverly applied insight, compelling conceptual territories, confident creativity and powerfully consistent activation. ?

You’ll know how to autonomously challenge a brief. Possessing in-depth knowledge of graphic design, styles and layout techniques, you’ll produce exceptional work, maintaining the brand experience across concepts and channels. You’ll work closely with Lead Designers, Art Director and Creative Studio Manager, helping to guide Middleweight and Junior team members and support their creativity.

-Job Responsibilities:

Work with Art Director and Lead Designer to understand the brief, brand guidelines and technical constraints for the project and aiding them guide middleweight and junior team members?.
Challenge the brief, delivering the expected and the unexpected in your response.
Autonomous in producing high-quality designs on medium to high complexity projects.
Championing and following our file set up, file naming and server filing procedures.
Adding value to internal design reviews, offering fresh perspective, giving feedback to executional consistency.
Be a team player. Keeping the channels of communication open between Design, artworking and management teams, seeking guidance and offering solutions when things change.
Effectively manage your time.
Manage an allocated production workload and report progress/issues to line manager.
Use internal Management Information System (MIS) to record accurate data on personal production timings.
Ensure all quality control procedures and production standards are adhered to.
Pro-actively assisting the team, contributing to studio inspiration and design events.

-Supporting tasks

Complete any adhoc tasks as assigned by the Design Leads
Follow company protocols with regards to job delivery and completion through FloWr/MySGS
Performs other duties as assigned by the Company from time to time
Performance management

Right-The-First-Time (RTFT)
Minimum of 90% utilization or productive hours on average
Minimum of 95% Efficiency
On Time Delivery

-Technical Skills Required

4-8 years’ experience within a Brand, Design, Comms or Media agency, in a Design roles
Excellence in Adobe CC, (Illustrator, Photoshop, InDesign, XD, Dreamweaver) ?
Understanding of strategic, creative and commercial aspect of brands and the world they inhabit?
Deep understanding of print production, materials and finishes?
Coaching and mentoring skills?
Emerging client presentation skills, discussing, defending design
A degree in Graphic Design, Product Design, Illustration or related field?
Knowledge of Visual Code and responsive web design is an advantage

-Behavioral Competencies Required

A real passion for the process of Design, aesthetic craft, perfectionism?
Focused, organized, collaborative?
Ability to confidently and clearly articulate your thinking?
Understand the power of a sketch?
Excellent communication, time management, and multitasking skills
Good interpersonal skills
Must be a team player with great problem-solving skills, positive, proactive and adaptable to a fast-paced environment
Quality driven mindset, balancing customer expectations versus internal processes and productivity demands. Has the ability to drive quality from a holistic point of view without compromising the output.

Function
Design
Status
Full Time
Type
Permanent

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Production Artist 2 (Fixed-term contract)

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006698
Location
Vacoas-Phoenix, Mauritius

Job Summary:
As a Senior Production Artist, you will be at the forefront of the production process, responsible for overseeing and executing the transformation of design concepts into precise, brand-compliant artwork files spanning various mediums—Print, Digital, and Video. Your extensive expertise will be instrumental in localizing designs for diverse linguistic needs, executing complex technical tasks to ensure printability, and orchestrating seamless adaptations for digital production, encompassing HTML, videos, and other digital media formats. As a key collaborator with Designers and Project Managers, your guidance and mentorship will be invaluable in ensuring the final output adheres to the highest quality standards.

Job Responsibilities:
Lead and mentor junior production artists in translating design concepts into precise and robust artwork files.
Ensure artwork files adhere to brand specifications and meet distinct visual standards for Print, Digital, and Video mediums.
Apply advanced localization techniques to adapt designs for diverse language requirements, facilitating effective communication across global markets.
Execute complex technical tasks to prepare artwork for print, focusing on advanced printability and production feasibility.
Oversee and execute adaptations for digital production, including HTML, videos, and various digital media formats, to meet specific client or market demands.
Collaborate closely with Designers to understand design intent and provide expert insights for seamless execution.
Maintain meticulous attention to detail, ensuring all artwork files meet the highest standards of precision and quality.
Establish and implement artwork realization processes, setting the file standards and ways of working for junior production artists to follow.
Demonstrate proficiency in our file setup, file naming conventions, and server filing procedures, with a strong emphasis on digital asset management.
Manage and prioritize the production workload for yourself and junior team members, reporting progress and any issues to your line manager.
Utilize our internal Management Information System (MIS) to record accurate data on personal production timings, ensuring efficient project management.


Supporting Tasks:
Complete ad-hoc tasks assigned by the Production Leads and Production Managers.
Follow company protocols for job delivery and completion through designated systems or MIS.
Perform other duties as assigned by the Company from time to time.

Technical Skills Required:
3-6 years’ experience within an Artwork, Print, Design, or Digital agency in Production roles.
Proficiency in Adobe Creative Cloud software, including InDesign, Photoshop, Illustrator, and Dreamweaver.
Proficiency in implementing and maintaining Brand guidelines.
In-depth understanding of artwork processes and print production limitations.
Advanced knowledge of print production processes.
Extensive experience collaborating with Designers to achieve design objectives.
Emerging coaching and mentoring skills.
Advanced knowledge of file formats, color modes, and resolution for various media types.
A degree in Graphic, Web, or Multimedia Design or a related field is preferred; we also value practical experience and proficiency gained through alternative means.

Behavioral Competencies Required:
Detail-oriented with a focus on design precision.
Highly technically adept with the ability to troubleshoot complex technical issues.
Ability to collaborate effectively with Designers and Project Management Teams.
Demonstrates a strong commitment to continuous learning and improvement, staying updated with industry trends and technological advancements.
Possesses strong organizational skills and excels in managing multiple tasks simultaneously, ensuring projects are completed efficiently and on time.
Communicates with clarity, conciseness, and professionalism, ensuring effective information flow within the team and with stakeholders..
Adaptable and adept at meeting specific client or market requirements while upholding brand integrity, ensuring the final output aligns with the highest quality standards.

Function
Design
Status
Full Time
Type
Fixed Term Contract

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Production Artist 2 (Fixed-term contract)

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006697
Location
Vacoas-Phoenix, Mauritius

Job Summary:
As a Senior Production Artist, you will be at the forefront of the production process, responsible for overseeing and executing the transformation of design concepts into precise, brand-compliant artwork files spanning various mediums—Print, Digital, and Video. Your extensive expertise will be instrumental in localizing designs for diverse linguistic needs, executing complex technical tasks to ensure printability, and orchestrating seamless adaptations for digital production, encompassing HTML, videos, and other digital media formats. As a key collaborator with Designers and Project Managers, your guidance and mentorship will be invaluable in ensuring the final output adheres to the highest quality standards.

Job Responsibilities:
Lead and mentor junior production artists in translating design concepts into precise and robust artwork files.
Ensure artwork files adhere to brand specifications and meet distinct visual standards for Print, Digital, and Video mediums.
Apply advanced localization techniques to adapt designs for diverse language requirements, facilitating effective communication across global markets.
Execute complex technical tasks to prepare artwork for print, focusing on advanced printability and production feasibility.
Oversee and execute adaptations for digital production, including HTML, videos, and various digital media formats, to meet specific client or market demands.
Collaborate closely with Designers to understand design intent and provide expert insights for seamless execution.
Maintain meticulous attention to detail, ensuring all artwork files meet the highest standards of precision and quality.
Establish and implement artwork realization processes, setting the file standards and ways of working for junior production artists to follow.
Demonstrate proficiency in our file setup, file naming conventions, and server filing procedures, with a strong emphasis on digital asset management.
Manage and prioritize the production workload for yourself and junior team members, reporting progress and any issues to your line manager.
Utilize our internal Management Information System (MIS) to record accurate data on personal production timings, ensuring efficient project management.


Supporting Tasks:
Complete ad-hoc tasks assigned by the Production Leads and Production Managers.
Follow company protocols for job delivery and completion through designated systems or MIS.
Perform other duties as assigned by the Company from time to time.

Technical Skills Required:
3-6 years’ experience within an Artwork, Print, Design, or Digital agency in Production roles.
Proficiency in Adobe Creative Cloud software, including InDesign, Photoshop, Illustrator, and Dreamweaver.
Proficiency in implementing and maintaining Brand guidelines.
In-depth understanding of artwork processes and print production limitations.
Advanced knowledge of print production processes.
Extensive experience collaborating with Designers to achieve design objectives.
Emerging coaching and mentoring skills.
Advanced knowledge of file formats, color modes, and resolution for various media types.
A degree in Graphic, Web, or Multimedia Design or a related field is preferred; we also value practical experience and proficiency gained through alternative means.

Behavioral Competencies Required:
Detail-oriented with a focus on design precision.
Highly technically adept with the ability to troubleshoot complex technical issues.
Ability to collaborate effectively with Designers and Project Management Teams.
Demonstrates a strong commitment to continuous learning and improvement, staying updated with industry trends and technological advancements.
Possesses strong organizational skills and excels in managing multiple tasks simultaneously, ensuring projects are completed efficiently and on time.
Communicates with clarity, conciseness, and professionalism, ensuring effective information flow within the team and with stakeholders..
Adaptable and adept at meeting specific client or market requirements while upholding brand integrity, ensuring the final output aligns with the highest quality standards.

Function
Design
Status
Full Time
Type
Fixed Term Contract

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Management

Traffic Manager

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006652
Location
Vacoas-Phoenix, Mauritius

Duties and responsibilities

The Traffic manager will be accountable for ensuring smooth flow of work across available resources based on their skillset and client demand. You will be working closely with the Operations and PM management to ensure timely completion of all required daily and weekly deliverables, and proactively flag and manage any issues related to capacity

Key roles and responsibilities of Traffic Manager are as follows:

• Plan daily production based on incoming volume and deliverables, available staff, attendance, skillset and business priorities
• Maximize effective utilization and productivity of staff, and minimize required overtime
• Work in collaboration with Business Services, Operations and PM team to ensure a robust resiliency plan for BCP
• Effective crisis management in case of emergency (technology outage, site shutdown etc.) and re-route traffic to ensure minimal disruption to operations and client deliverables
• To ensure regular and effective internal communication through Operations and PM team on the progress of all jobs, flagging any issues proactively to ensure timely resolution
• Ensure adherence to corporate standards and system usage when assigning work or re-routing traffic
• Liaise with counterparts in other regions to re-route overflows to and from other sites
• Ensure effective and clear communication regarding priorities for work assignment and traffic management to all stakeholders

Requirements:

• 2+ years of relevant experience in similar field
• Knowledge of packaging pre-press industry an asset
• Excellent interpersonal and communication skills
• Fluent in English, Bilingual in English/French an asset
• Flexible, Team player, Self-motivated
• Ability to adapt in fast changing environment and handle pressure and strict deadlines
• Results Driven and customer centric

Step into a Traffic Manager role at SGS&Co where you’ll lead projects to success and work with a creative, energetic team!

Function
Management
Status
Full Time
Type
Permanent

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Project Manager 2 (Fixed term contract)

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006699
Location
Vacoas-Phoenix, Mauritius

Position Summary
Serves as Project Manager for a limited number of key accounts. The purpose of this position is to facilitate jobs in the design and execution phase of our client’s production needs. As a key facilitator within the supply chain for design, digital and/or packaging artwork issues, you will communicate with design firms, printers, engravers, On-Site Personnel /Sales and Clients to ensure proper printability for our jobs. As a key figure within the process, you will help maintain and improve SGS & Co’s relationship with the Client.

Your primary concern will be to coordinate design, digital and/or packaging production via job instructions and schedules to complete jobs. Within SGS & Co, you will effectively communicate specifications for each piece of design, digital and/or packaging artwork on your brands by utilizing our order entry system as well as being a resource for production departments when issues or questions arise. The Project Manager is the primary resource to the On-Site Personnel and Sales, and the key point of contact to the Production Department at SGS & Co. PM must be able to adapt and create a plan when colleagues are absent.

Essential Responsibilities, accountabilities & Results:
Consult with On-Site Personnel and/or Client during the design & artwork development and pre-press execution
Full understanding of the Client's process (deliverables, rework)
Reception of incoming briefs, analysis of demand, verification of feasibility, clarification of the work to be done, estimation of production times
Order entry (ensure orders are complete and concise when delivered to production)
Manage project timelines
Manage the Planning over the long term (following weeks, next month) and short term
Ensure a swift project-close managing the billing and invoicing process
Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel's/Sales request or request of the Client
Respond in a timely manner to Clients
Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers
Communicate design & artwork issues with the client as well as internal and external stakeholders
Respond timely to requests of Client/On-Site Personnel /Sales and others
Document all critical and pertinent information that may impact quality
Analysis of productivity and profitability (based on data extractions)
Analysis of the quality of the team’s work
Ensure the proper functioning of production teams
Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a client’s database used for tracking artwork projects
Communicate issues to Management

Supporting tasks:
Conduct Quality Control checks and audits
Enforce production process
Reflect, make proposals, and implement actions to improve production and productivity gains
Conduct employee performance reviews.
Respect and enforce company rule - Follow SOPs in place
Help on-site coordinators – Provide advice depending on our knowledge and expertise
Performs other duties as assigned by the Company from time to time

Technical Skills Required:
High School Diploma or GED equivalent. Some College/associate degree preferred
2-5 years’ experience preferred
Experience in the design, print or production art industry preferred
Full comprehension in reading work instructions and business memos
Proofreading skills required
Ability to work independently after initial training
Proficiency in Microsoft Office

Behavioral Competencies Required:
Excellent verbal and written communication skills are essential to work closely with clients, host site, team members and managers, and effectively manage problems as they occur.
Disciplined and developed organizational skills
Rigorous and logical mind with attention to details
Creative and critical thinking
Ability to lead and motivate team
Coaching
Problem-solving
Plan development and planning
Reporting
Risk management
Effective personal organization methodology
Ensure trackability of what is done

Function
Management
Status
Full Time
Type
Fixed Term Contract

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Project Manager 2 (Publishing department)

Vacoas-Phoenix, Mauritius

Job Ref
JOB0006323
Location
Vacoas-Phoenix, Mauritius

Position Summary

Serves as Project Manager for a limited number of key accounts. The purpose of this position is to facilitate jobs in the design and execution phase of our client’s production needs. As a key facilitator within the supply chain for design, digital and/or packaging artwork issues, you will communicate with design firms, printers, engravers, On-Site Personnel /Sales and Clients to ensure proper printability for our jobs. As a key figure within the process, you will help maintain and improve SGS & Co’s relationship with the Client.

Your primary concern will be to coordinate design, digital and/or packaging production via job instructions and schedules to complete jobs. Within SGS & Co, you will effectively communicate specifications for each piece of design, digital and/or packaging artwork on your brands by utilizing our order entry system as well as being a resource for production departments when issues or questions arise. The Project Manager is the primary resource to the On-Site Personnel and Sales, and the key point of contact to the Production Department at SGS & Co. PM must be able to adapt and create a plan when colleagues are absent.

Essential Responsibilities, accountabilities & Results

Consult with On-Site Personnel and/or Client during the design & artwork development and pre-press execution
Full understanding of the Client's process (deliverables, rework)
Reception of incoming briefs, analysis of demand, verification of feasibility, clarification of the work to be done, estimation of production times
Order entry (ensure orders are complete and concise when delivered to production)
Manage project timelines
Manage the Planning over the long term (following weeks, next month) and short term
Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel's/Sales request or request of the Client
Respond in a timely manner to Clients
Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers
Communicate design & artwork issues with the client as well as internal and external stakeholders
Respond timely to requests of Client/On-Site Personnel /Sales and others
Document all critical and pertinent information that may impact quality
Analysis of productivity and profitability (based on data extractions)
Analysis of the quality of the team’s work
Ensure the proper functioning of production teams
Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a client’s database used for tracking artwork projects
Communicate issues to Management

-Supporting tasks
Ensure a swift project-close managing the billing and invoicing process
Conduct Quality Control checks and audits
Enforce production process
Reflect, make proposals, and implement actions to improve production and productivity gains
Conduct employee performance reviews.
Respect and enforce company rule - Follow SOPs in place
Help on-site coordinators – Provide advice depending on our knowledge and expertise
Performs other duties as assigned by the Company from time to time

-Performance management
Minimum of 80% utilization or productive hours on average
Minimum of 95% On-Time Delivery (OTD)
0 Email Escalation from host site or clients

-Technical Skills Required
High School Diploma or GED equivalent. Some College/associate degree preferred
2-5 years’ experience preferred
Experience in the design, print or production art industry preferred
Full comprehension in reading work instructions and business memos
Proofreading skills required
Ability to work independently after initial training
Proficiency in Microsoft Office

-Behavioral Competencies Required

Excellent verbal and written communication skills are essential to work closely with clients, host site, team members and managers, and effectively manage problems as they occur.
Disciplined and developed organizational skills
Rigorous and logical mind with attention to details
Creative and critical thinking
Ability to lead and motivate team
Coaching
Problem-solving
Plan development and planning
Reporting
Risk management
Effective personal organization methodology
Ensure trackability of what is done

Function
Management
Status
Full Time
Type
Permanent

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Vice President, Operations - EMEA (Graphics)

Various Locations

Job Ref
VPOP00US
Location
Various Locations

SGS & Co is a brand impact group. We’re built for agility and inventiveness, to enable our clients to get there first. Fuelled by two connected specialist teams, Marks and SGS, we empower acceleration on a global scale, bringing the world’s biggest brands to life.
We are both a brand design and experience agency & a production powerhouse, built for brands to access top multi-discipline talent. We provide our client-partners with a holistic service operating as an extension of their design, marketing, and supply-chain teams. Our approach combines provocative thinking with optimization programs designed to disrupt and drive results. Culture fuels our everyday work with a diverse group of 5300+ across 6 continents with global expertise in strategy, creative, design, content creation, eComm, production and print management.

Position Summary
The VP, Operations (within Graphics LOB) is responsible for planning, directing, coordinating, and overseeing operational activities, with a strong focus on Quality, Service Level Compliance, Efficiency, Utilization, Profitability, Employee Engagement, Continuous Improvement and Innovation

Location:
• VP, Operations (Europe): Within Europe - hybrid work arrangement

Essential Responsibilities, Accountabilities & Results
• Lead the Operations team that includes key functions such as Production Artists, Pre-Press and QC.
• Delivery quality goal of <1% error rate on all Top 80 accounts while maintaining on-time delivery and client satisfaction goals
• Drive exceptional margins (meet/exceed budgeted targets) at the Site and Regional levels
• Operationalize and maintain a Performance Driven Culture where: Operational KPI targets (Quality, SLA, Efficiency, Profitability, Employee Engagement and Customer Satisfaction) are met or exceeded, Scorecards are cascaded to all levels and accountability at all levels is defined and expected.
• Be an active and committed partner to the SGS & Co Shared Service leaders and practitioners.

Educational & Experience Minimum Requirements
This position requires the following knowledge and skills
• A bachelor's degree from an accredited four-year university, and more than 10 years of experience or equivalent work experience
• Deep operations experience in a labour-intensive, global environment
• Experience in Graphics preferred
• Experience in lean/six sigma preferred
• Demonstrated ability to excel at leading teams, developing talent, and working through others to consistently deliver budgeted annual, quarterly, and monthly financial and operational results.


Competency Requirements
• Exceptional written, verbal, and presentation skills.
• Superior quantitative and analytical skills.
• Exceptional empathy, compassion, and ability to connect with all regardless of station, title, position, or background.
• Proven ability to exercise personal discipline, discretion, and appropriate emotional management.

Function
Management
Status
Full Time
Type
Permanent

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Production

Studio manager (packaging artwork)

Paris

Job Ref
JOB0005711
Location
Paris

Position Summary
As part of our Production team, we are looking for a Studio Manager (packaging artwork production) based in Paris for one the highest profile Pharma/Cosmetics brand.
This role is critical in ensuring the delivery of the artworks, maintaining compliance, guidelines and printers' specifications.

Essential Responsibilities and Accountabilities
· Managing and coordinating a team of 4 to 6 artworks
· Developing complex packaging artworks
· Participating in briefing and internal technical meetings, pack development and working with other stakeholders in the graphic chain (agencies, printers ...);
· Handling and managing the creation and production of the execution of the packaging including masters, as well as quality control
· Implementing applicable standards, guidelines and printers' specifications
· Preparing production files which will also be produced by the studio in the back office (adaptations from masters, complex documents and / or large volumes);
· Monitoring the production
· Ensuring quality and meeting deadlines;
· Ensuring consistency on product ranges for each brand
· Participating in technical meetings with customers and suppliers (printers and photoengravers);
· Participating in the definition and implementation of internal graphic charts / guidelines

Educational & Experience Minimum Requirements
- Higher education in graphic arts,
- You have at least 7 years of experience in a senior artwork specialist or studio manager position
- You have excellent relationship skills and a strong culture of customer service.
- You have very good technical skills, you master the graphic packaging chain
- You like working on a team and have good interpersonal skills.
- You are organized, rigorous and proactive.
- Excellent knowledge of Illustrator and Photoshop required.
- Proficient in Office Pack, knowledge of Indesign preferred
- Proficient in English & French
- Proficient in photomontage and color retouching
- Good knowledge of photoengraving would be a plus

Additional info:
Hybrid work arrangement - 2 days a week working from office (after initial training)
SGS&co office at 92100 Boulogne- Billancourt
Permanent contract- CDI
Starting date: ASAP

Who we are ...
SGS & Co is a global brand impact group delivering speed and quality through innovation and insights to drive impact for our world-class clients. We combine deep expertise in design, graphic services, production, technology, and process optimization with unmatched marketplace understanding, dynamic ideas, and client-first customer service. We bring the world’s best brands to life and set them up for success in the modern world.
SGS & Co shifts brands to impact through the strength of our people. Our team of nearly 5,000 employees across 30+ countries work collaboratively to exceed client expectations today and anticipate how we’ll need to pivot together to win tomorrow. We take pride in our commitment to diversity, equity, and inclusion along with our ambition to lead the industry to a more sustainable future to drive positive impact for our clients, our people, and our planet.

Function
Production
Status
Full Time
Type
Permanent

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